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Terms and Conditions

Last Updated: July 2026

Welcome to UPSIZE.

These Terms and Conditions govern your use of https://upsize.lt and the services provided by UPSIZE.

By accessing our website, submitting an enquiry, accepting a quotation, making payment, or engaging our services, you agree to these Terms.

1. Our Services

UPSIZE provides digital services which may include website design, website development, website redesigns, landing pages, e-commerce websites, digital design, website maintenance and related digital services.

The exact scope, pricing, deliverables and timelines for each project will be outlined in the quotation, proposal or agreement provided to the client.

2. Project Scope

UPSIZE will complete the services included in the agreed project scope.

Any additional work requested outside the original scope, including additional pages, functionality, redesigns, integrations or major changes, may be quoted separately.

3. Client Responsibilities

Clients are responsible for providing all necessary information and materials required to complete their project, including where applicable:

  • Logos and brand assets

  • Written content

  • Images and videos

  • Product or service information

  • Login details

  • Domain or hosting access

  • Required approvals

Clients confirm that they have the legal right to use all content and materials supplied to UPSIZE.

UPSIZE is not responsible for delays caused by late content, feedback, approvals or access from the client.

4. Timelines

Project timelines are based on the agreed scope and depend on the client providing the required information and feedback on time.

Timelines may be extended where there are client delays, additional requests, scope changes or issues involving third-party platforms or services.

Unless expressly agreed otherwise in writing, completion dates are estimated timelines and not guaranteed deadlines.

5. Revisions

The number of revisions included in a project will be stated in the relevant package, quotation or proposal.

Additional revisions or significant changes beyond the agreed scope may attract additional fees.

Once a design or stage of work has been approved, major changes requested afterwards may be treated as additional work.

6. Payments

Payment terms will be communicated in the relevant quotation, proposal or invoice.

Unless otherwise agreed:

  • Required deposits must be paid before work begins.

  • Outstanding payments must be made according to the agreed payment schedule.

  • Final payment may be required before final handover or website launch.

  • UPSIZE may pause work where payments are overdue.

Final ownership of completed project deliverables transfers to the client once all agreed project fees have been paid in full.

7. Intellectual Property

UPSIZE retains ownership of its pre-existing processes, templates, systems, design methods, reusable code and other intellectual property.

Once a project has been paid in full, the client will receive the rights to the final custom deliverables created specifically for their project.

Drafts, rejected concepts and unused designs remain the property of UPSIZE unless otherwise agreed.

Any third-party assets, including fonts, plugins, themes, software or stock content, remain subject to the licence terms of their respective owners.

8. Portfolio Use

Unless otherwise agreed in writing, UPSIZE may display completed and publicly launched work in its portfolio, social media, website, case studies and promotional material.

Clients requiring confidentiality should notify UPSIZE before the project begins.

9. Third-Party Services

UPSIZE projects may use third-party services such as hosting providers, domain registrars, plugins, payment gateways, website platforms, APIs and software tools.

UPSIZE is not responsible for outages, pricing changes, service changes, approval decisions or technical issues caused by third-party providers.

Any ongoing third-party subscriptions, licences or renewal fees remain the client's responsibility unless specifically included in an ongoing UPSIZE package.

10. Website Maintenance

Website maintenance is not included indefinitely unless the client has purchased an ongoing maintenance package.

After handover, UPSIZE is not automatically responsible for:

  • Future software or plugin updates

  • Website backups

  • Domain renewals

  • Hosting renewals

  • Changes made by the client or another developer

  • Third-party platform changes

Any ongoing support will be outlined separately.

11. Client Approval

Clients are responsible for reviewing their website before launch and confirming that information including pricing, contact details, products, links and written content is correct.

Once the client approves the website for launch, the website will be considered accepted in its approved form, subject to any agreed post-launch support.

12. Business Results

UPSIZE aims to create high-quality digital experiences but cannot guarantee specific business outcomes.

We do not guarantee particular levels of:

  • Sales

  • Revenue

  • Leads

  • Website traffic

  • Search engine rankings

  • Conversion rates

Business performance may depend on factors outside UPSIZE's control, including marketing, pricing, advertising, competition and the client's overall business strategy.

13. Limitation of Liability

To the extent permitted by law, UPSIZE will not be responsible for indirect losses arising from third-party outages, hosting failures, client changes, lost business opportunities, software changes or circumstances outside our reasonable control.

Nothing in these Terms limits any rights or protections that cannot legally be excluded under South African law.

14. Privacy

UPSIZE may collect and process personal information when users enquire about or purchase our services.

Personal information will be handled in accordance with applicable South African privacy laws, including POPIA.

Further information is available in our Privacy Policy.

15. Website Content

Unless otherwise stated, the UPSIZE name, branding, website design, written content, graphics and original material on this website belong to UPSIZE.

You may not copy, reproduce, sell or commercially distribute UPSIZE content without written permission.

16. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Nothing in these Terms is intended to remove any consumer rights that cannot legally be excluded.

17. Updates to These Terms

UPSIZE may update these Terms when necessary.

The latest version will always be published on https://upsize.lt.

18. Contact

For questions regarding these Terms, contact:

UPSIZE
Website: https://upsize.lt
Email: info@upsize.lt Contact : +27 63 280 9502